getting connected
Installation Guides
Dial *#06# to check if your phone can use eSIM
Spotting “[EID]” after dialing indicates your phone is eSIM-ready!
Remember to ensure your device is not locked to a carrier.
iOS Guides
Automatic (scan QR code)
Manual (enter activation code)
Step 1: Before Travelling
Scroll across to reveal all of the steps.
Installing your eSIM requires a network connection. We advise securing a stable WiFi or mobile data connection for eSIM setup prior to your departure.
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Go to settings - Cellular/Mobile Data
Select - Add eSIM
Select use QR code
The QR Code will be sent to you via email upon purchase.
Scan QR code
The QR Code will be sent to you via email upon purchase.
Activate your eSIM
Click done once activated
Label your eSIM
Call your eSIM something like travel or the country which it will be used in.
Choose your Default line
The eSIM provides data only so please choose Primary.
Select Primary
Please choose Primary iMessage & Facetime.
Select Primary
Please choose Primary for mobile data while still in your current location.
Step 2: Once you Arrive at your Destination
Now it's just a matter of switching your data needs to your eSIM.
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Go to settings - Cellular/Mobile Data
Select Cellular/Mobile Data
Select - Secondary/your eSIM
Leave the 'Allow mobile data switching' unchecked.
Android Guides
Automatic (scan QR code)
Manual (enter activation code)
Step 1: Before Travelling
Scroll across to reveal all of the steps.
Installing your eSIM requires a network connection. We advise securing a stable WiFi or mobile data connection for eSIM setup prior to your departure.
* Example Based on Google PIXEL
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Go to settings - Network & Internet
Locate SIMS - Tap +
Select - Download a SIM
Scan QR code
The QR Code will be sent to you via email upon purchase.
Wait for download
Successful Installation
Step 2: Once you Arrive at your Destination
Now it's just a matter of switching your data needs to your eSIM.
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Go to settings - network & internet - SIMs
Select your new eSIM
Select the edit button
Name your SIM and click save
Click 'use SIM'
