If your device is currently restricted by a network lock, it’s essential to know that eSIM functionality requires a device that is not only compatible with eSIM technology but also free from any network locks. To resolve this, reaching out to your mobile service provider to request an unlock is your first step.

Furthermore, if your device has been recently unlocked, it’s possible that your carrier might temporarily suspend eSIM capabilities as a security measure.

For assistance with unlocking your device or to address any temporary restrictions on eSIM usage, direct communication with your mobile carrier is necessary.

For any additional inquiries or support needs, don’t hesitate to get in touch with eSIMply’s customer service team.